Refund policy
Thryfted is built on a network of independent sellers, and a lot of what moves through the platform only exists once. Every purchase is treated as final once it's placed.
Returns
We won't process returns on completed orders. Read the listing closely first: photos, measurements, condition notes. If something's unclear, message us before you check out.
Not loving it? Resell it
If an item just isn't working out, whether it's sizing, fit, or a change of heart, you can list it back up on Thryfted yourself at whatever price you'd like. Just send us a message to have it relisted.
When we'll step in
Outside of the resell option, we will look into a refund or replacement if:
- You received the wrong item
- The piece arrived with real damage from shipping
- What arrived is entirely different from what was listed
Flag it within 48 hours of delivery to thryftedtt@gmail.com, with your order number, what went wrong, and clear photos. We'll review with the seller and land on a fix, whether it's returning, reselling or store credit.
For inquiries, email us at thryftedtt@gmail.com